A message from Sarah, Director and Principal:
Given these uncertain times and the developing situation with the Covid-19 virus, I felt it was important to reassure you that we are open and continuing to keep our practice clean and safe for you and our team. We are paying particular attention to the government guidance surrounding Covid-19 and we are prepared to respond to these as they are announced.
We are accustomed and familiar with high level decontamination procedures, as we work in an environment where the prevention of the spread of a whole range of infections is woven into everything that we do. In fact, we’ve even won a national award for our high standards!
Within the practice, throughout the day all the door handles, card machine and reception desk are wiped down with alcohol wipes. We have hand soap and towels in all our rooms and bathroom. There is hand sanitiser available at reception and in each of the treatment rooms.
We hope to continue to provide our service to our patients and would like to ask you to observe by these additional measures:
- Do not attend if you have either a persistent new cough and/or a high temperature. Our staff are aware of these guidelines and will also self-isolate if required to keep you and the rest of our team safe too.
- Please use the hand sanitiser available at reception both before and after your appointment
- To minimise the amount of people in the building, please do not bring additional family members with you unless they need to be there
- You may wait in our comfortable lounge for your appointment as usual but we understand some people may prefer to wait in their car – please just let our reception staff know when you arrive.
Therefore, if you are well, we are currently still encouraging you to attend. We will of course contact you immediately if this changes.
If you are over 70 or medically compromised and would prefer to defer your examination, then please let us know and we will happily rearrange this for you. Equally if you are feeling anxious or isolated, we are happy to chat with you over the phone and stay in touch. If you need our help and have self-isolated, please do call, although we may not be able to deal with everything we hope by speaking to one of our team we can offer you some advice and reassurance.
Finally, remember to stock up on toothpaste and all the “little brushes” our fabulous team advise you to use to keep your teeth and gums in the best condition. Having a healthy mouth will help keep your immune system healthy too.