At Arden House we pride ourselves on developing positive and long-term relationships with our patients and we make sure we act on our patients’ feedback. Many of our patients have been kind enough to send us cards, emails or write a review about the service they receive. Here are just a few:
Review from GM, June 2018
“I knew I had chosen the right place for my dentist as soon as I walked through the door. Kate on reception was so welcoming and the premises second to none, certainly does not feel like going to the dentist, they have a beautiful waiting area, more like being in someone’s cosy lounge!
I was also very impressed by the professional approach shown to me by my new dentist Sarah”
Review from MC, February 2018
“Michael is the best dentist I have ever had. His approach and manner is flawless and he has always explained exactly what he is doing as he is doing it while treating me. I have a complicated dental history and Michael took the time to answer all of my many questions tirelessly and clearly. I have had complete confidence in his clinical judgement and his work has been impeccable.”
Review from MH, January 2018
“It’s the best thing I’ve ever spent my money on and it’s all because of Sarah. It’s given me back my confidence.”
Review from Barry Hall, October 2017:
“I had a broken smile which needed fixing, I was a bit like Humpty Dumpty. Through the team’s professionalism and Sarah Farrier’s expertise in dentistry they put me back together again.
I was made to feel welcome and comfortable throughout all of my visits and can proudly say I’m happy with my new smile.
I would certainly recommend this practice if you need any type of dentistry.”
Review from Joy Smith, September 2017:
“I hadn’t heard of Arden House until the day I had chronic toothache and rang my normal dentist, only to be told there were no dentists there that day (a normal working day). I felt I couldn’t wait till the following day so checked on the internet and found Arden House – they said they would see me as I was in pain even though I wasn’t their patient.
I am a very nervous patient so went along feeling very anxious but needed to be free from the toothache. From the minute I set foot inside the surgery I felt a sense of calm, the reception staff were so caring and friendly.
Sarah was so good to me…She looked after me so well and I trusted her completely. Sarah is an excellent and caring dentist and even though I was in pain, she made me laugh. From that moment on I decided to sign up with Arden House and my husband followed suit.
Since then Sarah has done wonders for me, advising and working hard to give me a much better smile. I wouldn’t go to any other dentists now.
Totally recommend Arden House – thanks to all the lovely staff for always putting me at my ease and looking after me so well.”
Review from Mr Derek Robertson, August 2017:
“I would like to express my gratitude to Sarah and her team at Arden House.
I apprehensively approached Arden House for a consultation and Sarah patiently went through my options, guiding me through my wish list and advising me on my options.
After we agreed the way forward, I began treatment at my own pace in a friendly supportive environment where Sarah’s sense of humour and her excellent team helped me through all the stages of some quite extensive treatment.
Well, the outcome was a big smile, something I hadn’t been able to do confidently for many years.
I would heartily recommend Sarah and all the team at Arden House, the friendliness, sensitivity and professionalism is second to none and I will always be indebted to them for helping me smile again. ”
Review from Mr R.Y. Cheltenham, September 2016:
“Sarah provided an excellent, professional service right from the initial assessment to the “crowning glory” of having dental implants fitted. I was treated as an individual – in an attentive, efficient manner – making the whole treatment as friendly and relaxing as possible. Absolutely delighted with the end result and continue to visit Arden House on an ongoing basis.”
Review from A. Gear, April 2016:
“All my thanks to Sarah and the team at Arden House for giving me back my smile.
The Inman Aligner was so convenient and easy to wear, and I couldn’t believe how quick the results were. I can’t even tell where Sarah added some filling to even out the edges. I’m now smiling all the time to show off my new straight teeth!”
Review from Mr P Trotman, December 2015:
“I had been thinking of having my teeth straightened for literally years, but never found a dentist who instilled me with sufficient confidence to take such a personal leap of faith, this is…until a friend recommend Sarah Farrier.
From the outset and initial consultation, Sarah filled me with confidence in a friendly and personable way regarding her dental expertise and ability to straighten my teeth with ClearSmile Aligners; the outcome: – in such a short space of pain-free time she gave me straight teeth and a confident smile!
It is of course important to look after my smile from here on in and the aftercare Sarah and the team give me is excellent. I know they have my best interests at heart and I shall remain a loyal and happy client.”
Review from Dr. HM, June 2015:
“I have had superb care from Sarah. As someone who has hated dental work following bad childhood experiences, I have been so impressed by the care I have received and the results of having 8 crowns have been amazing. I realise now how self-conscious I have always been about my teeth when I smile and how I had always resisted having photos taken. I am now happy to Facetime my daughter in Australia – I had always hated seeing myself talking to her – and she now says how lovely it is to see me smile! I wish I had done this 30 years ago.”
Review from Zoe Cheltenham, March 2015:
“I am delighted with the results of the Inman Aligner. My smile has been transformed, and in such a short space of time. Thank you to Sarah and her team. I can highly recommend Arden House for their relaxed, friendly, efficient and professional care.”